Stop changing things until the failure path is clear
Emergency debugging gets harder when several plugins, caches and settings are changed at once. The first goal is to preserve evidence, establish a rollback point and isolate the layer where the failure begins.
Typical work
- Failed WordPress or plugin updates
- Plugin and theme conflicts
- PHP errors and fatal errors
- Admin or login failures
- Broken cron and background processing
- Production recovery after a bad change
How a project starts
Send the site URL, the problem or feature you are trying to solve, what changed recently if something broke, and any deadline that matters. We first narrow the technical boundary, then define access, risk, deliverables and the safest implementation route.
What we avoid
We do not treat more plugins as the default answer, edit WordPress core to force a result, or replace working parts simply to make the project larger. Where an existing tool is the better option, the implementation should use it.
Common questions
Can you work on an urgent production issue?
Yes, subject to availability and safe access. Urgent work still needs a backup or rollback path before risky production changes.
What should I send first?
The URL, the exact symptom, when it started, the most recent changes and any visible error message. Screenshots and logs help when available.
Can you fix a site another developer built?
Yes. Inherited WordPress sites are common. We do not require the original developer to be involved.